edify.
Learn Together. Grow Together. Lead Together.
Edify LearningsTypically replies within 1 hour
edify.
Learn Together. Grow Together. Lead Together.
Hands-on programme for Agile teams using Jira Software and Confluence — project setup, backlog management, sprint planning, dashboards, and team documentation.
LEARNING OUTCOMES
WHO SHOULD ATTEND
Prerequisites: Basic Agile knowledge; computer literacy
COURSE SYLLABUS
Contact our learning team for the latest module breakdown, dates, and delivery options for this programme.
Contact us for detailsEXPERT TRAINERS
IT & ServiceNow Implementation Specialist
Edify Certificate — Jira & Confluence for Teams
HOW IT'S DELIVERED
At your organization's premises. We bring the trainer, materials, and equipment to you.
Live virtual sessions via Microsoft Teams, Zoom, or Google Meet. Fully interactive with real-time collaboration.
Combine in-person and virtual participants in the same cohort. Best of both worlds.
Not available for this course
FAQ
GET IN TOUCH
Our team will respond within one business day with available dates, delivery options, and corporate pricing.
Hands-on programme covering ServiceNow platform administration — UI navigation, user and group management, CMDB basics, incident and request management, and reporting.
Advanced programme on implementing ServiceNow ITSM — requirements gathering, process design, configuration, integration, testing, and go-live planning.
Advanced programme for Jira administrators covering global configuration, permission schemes, custom workflows, automation rules, and enterprise-scale Jira management.